Elasty keeps asking me to connect to the Internet in order to register. I checked my connection several times. What am I doing wrong?
Entering the activation code did not activate Elasty. I tried downloading a fresh copy, but this did not help. When I restart I get the message that Elasty is not registered.
I've just registered Elasty. How can I remove the icon animation from the output movie rendered with the demo version?
What is the difference between the demo version and the registered version?
Is Elasty compatible with Tiger (OS X 10.4) or Leopard (OS X 10.5)?
Tracking and Special Effects
Is it possible to add an effect only to a part of the loaded movie?
I want to change the special effect settings in the inspector but some values are not correctly saved. What can I do?
What is the frame rate used in Elasty?
Could you give more information about the speed editor?
I was told Creaceed released Elasty 2.x. Is there an upgrade price for Magnet 1.x users? Is it time limited?
What can I do if I can't find my license key?
Can't find your answer? Need Help?
- Write to . When you ask a question, please send the following information so that we can quickly help you:
- Mac Model
- OS X Version
- Elasty Version
- Input Movie Format and Resolution
- Crash Report if you have one
- Any Message about Elasty when you open Console.app.
We developed an application to retrieve relevant information and therefore help us investigate issues and bugs. Download the Diagnosis application, unzip the file, and open the app. Click "Show details" if you want to check which information will be sent (no personal information included). Click "Send" to email us the diagnosis report.
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